PRIVACY POLICY

Effective November 17, 2024

At CR Media Agency, LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.crmedia-agency.com) (the "Site"), interact with our services, or use our marketing project management solutions.

By using our Site and services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect the following types of information from you:

Personal Information

Contact Information: Name, email address, phone number, job title, company name.
Account Information: Usernames, passwords, and any other details necessary for accessing and using our platform.
Billing Information: Payment details, billing address, and other financial data.

Non-Personal Information

Usage Data: Information about how you use our website and services, such as IP address, browser type, pages viewed, links clicked, and time spent on the Site.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect data about your use of our Site for analytics and improving user experience.

Third-Party Information

If you use third-party services in connection with our platform, we may collect information from those services (e.g., social media profiles, payment processors) when permitted by those services and in accordance with their privacy policies.

How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: To manage and deliver marketing project management solutions, including task management, timelines, communication tools, and other related services.
To Communicate with You: To respond to inquiries, send updates about your account, notify you of new features, and provide customer support.
To Improve Our Services: To analyze user behavior and improve the functionality, performance, and content of our website and services.
For Marketing and Promotions: To send promotional emails and updates about our services, unless you opt-out of marketing communications.
To Process Transactions: To manage billing, payments, and related activities securely.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, cloud storage, data analysis, email communication, and marketing. These providers are required to keep your information confidential and use it only for the purposes specified by us.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you if this happens.
Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect our rights, investigate fraud, or prevent illegal activities.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt out of marketing communications at any time by using the "unsubscribe" link in our emails or contacting us directly.
Data Portability: Request a transfer of your data to another service provider (where applicable).

To exercise these rights, please contact us at hello@crmedia-agency.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small files stored on your device that help us analyze trends, administer the website, track users' movement around the Site, and gather demographic information. You can manage your cookie preferences through your browser settings.

Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website and services. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Effective Date” at the top of this page and post the revised policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CR Media Agency, LLC
Email: hello@crmedia-agency.com
Phone: (629) 243-6800, option 2
Address: 4015 Travis Drive, Ste 211 #1327

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.